Return Policy

This policy applies if paid digital products or services are offered through the website. Consumer rights under mandatory Norwegian law remain fully applicable.

Consumer cancellation rights

Where Angrerettloven applies, consumers may have a cancellation period of 14 days, unless a lawful exception applies for fully delivered digital content after explicit prior consent.

Refund eligibility

Refunds may be considered for duplicate transactions, technical non-delivery, or substantial mismatch between purchased and delivered service description.

Exclusions

Completed custom work and fully delivered digital services can be non-refundable when legally permitted and clearly disclosed before purchase.

Claim process

Submit your request with order details, transaction date, and issue description through the contact channels listed below.

Handling timeline

Requests are typically reviewed within 10 business days. Approved refunds are sent through the original payment path where technically possible.

Dispute pathway

If unresolved, consumers in Norway may seek guidance from the Consumer Authority or relevant complaint boards depending on service category.

Contact

Address: Flåm Market, 5743 Flåm, Norway. Phone: +4791923250. Email: cooperation@detoxnew.world.